FREQUENTLY ASKED QUESTIONS

WHEN WILL YOU BE ACCEPTING NEW CLIENTS?

It would be great to welcome all new clients who inquire with us for their skincare needs. While currently the client list is full, we will update via email if and when new clients will be accepted. The basis are first come, first served. . . Please subscribe to mailing list for relaxation facials. Acne treatments, please send email to hello@skinbyallison.com. MUST HAVE ACNE. 

I STRUGGLE WITH ACNE, CAN I BOOK WITH YOU RIGHT AWAY? 

YES! If you're struggling with acne and tried everything to clear your skin, please email hello@skinbyallison.com We will then assess your skin and have a quick conversation to determine if you're a good fit for the acne program. 

WHAT IS YOUR CANCELLATION, LATE AND NO SHOW POLICY? 

24 hour notice is required to cancel or reschedule appointments. Same day cancellation and reschedule will result in a 50% charge. If a same day cancellation happens more than once, you will not be able to schedule appointments unless you pay the full service amount first. No Show's will not be able to schedule and will be banned from future bookings. 

If you're going to be late, please communicate that. At this time we do not have a direct line, but emails are always open and there is a chat box in the lower right corner of this screen for your convenience. 

No refunds on any deposits or charge. Take a moment to make sure you want to pay a deposit before paying a deposit. 

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